Processing:
Joyifdress strives to fulfil every order as promptly as possible, however please allow up to 10-15 business days for processing due to payment clearance, stock arrival, even longer for alterations required for customized gowns. For urgent orders, please specify your date of event and we will prioritize your order.
Shipping times:
• Standard Shipping:
Within us/Canada/Australia/New Zealand: 4-7 business days shipping
Rest of world: 7 business days shipping
• Expedited Shipping:
Within us/Canada/Australia/New Zealand: 2-3 business days shipping
Rest of world: 5-7 business days shipping
Normal orders are about 15-25 days
Delivery Time Frames = Processing time (around 7-15 Bussiness days) + Shipping time (around 3-10 Bussiness days)
Shipping Fee:
• Standard Shipping: $19.99
• Expedited Shipping: $28.99
Specific Items are free shipping.
Customs:
Europe's orders may incur customs/ import fees. These duties and taxes are determined by the customs agency within your country of destination. These fees will be based on the value of your order and the tax-free threshold (if it exists) for the products imported into your country. Payment of any duties and taxes is the responsibility of the customer receiving their goods, and these fees are required at the time of delivery.
Our shipping service is fast and reliable. Allow 3 - 5 business days. You will be provided with a tracking number via email once posted. Please use your tracking number to follow the journey of your dress and delivery dates. You can directly track in your order status if you register in joyofdress.com.
For exact shipping fee and time, please feel free to contact our customer service.
Email: contact@joyofdress.com, or chat with a friendly customer supporter using joyofdress LIVE CHAT.
