Shipping Information
Joyofdress ship worldwide!
Processing Time
Joyofdress strives to fulfil every order as promptly as possible, however please allow up to 15-20 business days for processing due to payment clearance, stock arrival, even longer for alterations required for customized gowns. For urgent orders, please specify your date of event and we will prioritize your order.
Delivery timeline
Order Placed
Payment cleared
Processing
7-20 business days
Shipped
Tracking email sent
Delivered
Enjoy your dress
Total Delivery Time = Processing time (around 7-20 business days) + Shipping time (around 7-15 / 30 business days)
Shipping fee
Standard shipping
$19.99
7-15 business days. Rest of world: 10 business days shipping
Expedited shipping
$28.99
7-10 business days. Rest of world: 7-15 business days shipping
Free shipping
$0.00
Min. order $80
US / CA / AU / NZ
Free
30 business days
Rest of world
Free
30+ business days
Customs & duties
Europe's orders may incur customs / import fees. These duties and taxes are determined by the customs agency within your country of destination. These fees will be based on the value of your order and the tax-free threshold (if it exists) for the products imported into your country. Payment of any duties and taxes is the responsibility of the customer receiving their goods, and these fees are required at the time of delivery.
Order tracking
Tracking Number
You will be provided with a tracking number via email once your order is posted. Please use your tracking number to follow the journey of your dress and delivery dates.
Account Tracking
You can directly track in your order status if you register at joyofdress.com.
Still have questions?
Our friendly customer service team is here to help you find the perfect dress.