However, In the case that you do not love your formal gown, we are happy to refund your dress subject to the following refund guidelines.
Joyofdress must be notified of the reasoning for your return via email: firstname.lastname@example.org 7 days of receiving your garment. Photos or documents must include to show the dress issue.
Once Joyofdress agrees to the return, you will receive a returns form, which is to be filled out and enclosed with the returned garment. Returned items will not be accepted without a completed returns form.
Return your gown and completed returns form to Joyofdress via trackable shipping method.
• Item must be in original condition
• All tags and hanging ribbon must be in place
• Item must not have been worn
• Item must not have been washed or altered
• Item must not be marked with make up, dirt, or spray tan
• Returns form must be enclosed